Korner Ask · for ultra-luxury rooms

The memory of a great maître d', in every server's hand.

Korner Ask is the assistant on the order-taking tablet and the sommelier's handheld. Ask about the guest in front of you and get the answer before you reach the table: the allergy, the last bottle, the occasion nobody mentioned at the door.

  • On the device your team already carries
  • Allergies held per seat
  • Guest data kept with consent
Table 22 · 20:42

Party of four

1
Mrs. JohnThird visitWhite Burgundy
2
Mr. JohnRegular · 9 visitsShellfish allergyBarolo
3
Ms. LailaGuest of the tableAnniversary
4
GuestFirst visit · ask
Korner Ask
What are Mr. John's allergies at Table 22, and what wine does he prefer?
Shellfish allergy, seat 2Confirmed again tonight · on every ticket for this seat
He ordered the 2016 Barolo on his last two visits and prefers still water, no ice. The turbot is cleared for him. The bisque amuse-bouche is not: the kitchen has the alternative ready.
A guest laughing at a candlelit table in a dining room hung with chandeliers

The standard

In a room at this level, a guest should never have to say it twice.

The best dining rooms have always run on memory. One maître d' who knows that the gentleman at Table 22 cannot have shellfish, that his wife prefers white Burgundy, and that tonight is an anniversary. That knowledge is the service. It also leaves the building when that person does.

Korner Ask keeps that memory in the house and gives it to everyone on the floor, including the commis sommelier on a first shift.

One table, one evening

Where Korner Ask speaks during a service.

  1. 19:50 · Before arrivalThe briefingWho is booked, who is returning, which tables carry an allergy or an occasion.
  2. 20:30 · At the doorThe recognitionFind the guest by name, telephone, loyalty number or booking, and greet them as a regular.
  3. 20:42 · At the tableThe orderAllergies and requests captured for every seat, whatever the party size. Conflicts are flagged before the ticket prints.
  4. 20:50 · At the cellarThe pairingEach guest's taste from past orders, set against what is open tonight and what the cellar wants poured.
  5. 22:15 · At the closeThe memoryWhat they chose and enjoyed is kept, with consent, for the next visit.

What the handheld holds

A sommelier's notebook, kept for the whole floor.

Ask in a sentence

"What are Mr. John's allergies at Table 22, and what wine does he prefer?" The answer comes back in a line, on the order screen, without leaving the floor.

Seat-level allergies

Held per person and confirmed again on each visit. Printed on every ticket for that seat, and checked against each dish as it is ordered.

A wine taste profile

Built from what each guest has ordered. It appears only once there is enough history to mean something.

Regulars and occasions

Returning guests, favourite dishes, the pace they like, and the anniversaries and birthdays noted on the booking.

The live floor

Every table by course and by time seated, with markers for allergies, occasions and guests who need a question asked.

What to sell tonight

Dishes and bottles the kitchen and cellar want to move, with the margin behind each. Staff see this. Guests never do.

Discretion

Knowing a guest is a privilege. We treat it as one.

A guest book is the most sensitive record a restaurant keeps. Korner Ask was designed by a former hotel-group CISO, and it is built so that your team sees what service needs and nothing more.

Read the full trust and security page

Kept with consent

Preferences are saved only when the guest agrees, and removed when they ask.

A fixed list, never free text

Preferences are chosen from a structured list, so no one can type a private remark about a guest into the record.

Spend is for managers only

Servers see allergies and preferences. Spending history is visible to managers and is not sent to other devices at all.

Built for UAE PDPL, GDPR and India's DPDP Act

With a data processing agreement signed before any guest data is handled.

Where the knowledge comes from

It reads the systems you already keep.

Korner Ask brings together what your reservations book, your point-of-sale and your loyalty programme each know about a guest. Connections are scoped property by property, and we tell you plainly which are live for your systems before you commit.

Table reservationsPoint-of-sale historyLoyalty membershipHotel guest profileChef Buddy conversations, with consent

Made for

Rooms where the guest is known by name.

Signature restaurants

Fine dining rooms in luxury hotels and resorts.

Private dining

Chef's tables and private rooms with a guest list.

Members' clubs

Where every arrival is a returning guest.

Club lounges and villas

Butler and in-villa service that follows the guest.

An add-on per outlet, included in Pro. See pricing

Book a demo

Arrange a private demonstration.

We bring Korner Ask to your room on a handheld, with a sample guest book, and walk your restaurant manager and head sommelier through a full service.

We use these details only to reply to you. See our privacy notice.

Life happens in the corner.

The corner table is the best seat in the house and the furthest from service. thatKorner was built so that no guest sitting there is ever forgotten, and no dish on the menu goes unexamined.